Sales Policies

By purchasing anything from www.dcp-tuning.com, you automatically agree to all sections within this Policy. DCPerformance, LLC will make all efforts to ensure customer vehicle safety. However, customers assume all risks involved when modifying their vehicles and modify their vehicles at their own discretion.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DCPerformance and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DCPerformance believes that customer conduct violates applicable law or is harmful to the interests of DCPerformance and its subsidiaries.

Tunes and tuning services are considered digital goods. As with all digital goods, once the initial tune is emailed to the customer, the sale is final. There are NO REFUNDS on digital goods, NO EXCEPTIONS.

***** All tuning services are time-limited. All tunes will include 90 days of complementary datalog reviews and/or personalized adjustments to cover adjustments such as firmer/softer shifts, increased/decreased throttle response, etc. Changing or adding modifications to the vehicle that would require a tune adjustment would not be considered a "preference-based adjustment" and would not be covered by a complimentary update.

***** During the tuning process for Advanced or Forced Induction tunes, a tune will be considered "complete" if no follow-up contact is received from the customer within 30 days of receiving a tune revision.

(Should your tuning window expire for any of the above reasons, you will be asked to purchase a re-tune through the website to "reset" your tuning time period, at which point the customer will receive a new 90-day window for complimentary adjustments and datalog reviews and/or another 30-day window for Advanced or Forced Induction tunes.)

NOTE: If you sell your vehicle, tunes do not transfer ownership. If you chose to leave the tune installed/uninstalled and give the the programming device to the new owner, you will need to let the new owner know, if possible, that if they need any changes or tune updates they will need to purchase their own tune from DCPerformance.